The consumer is a unique individual and expects to be considered as such. One size fits all doesn’t match your clients’ high expectations anymore. Knowing your customers at the individual level and providing them with a personalized experience become essential.
Our mission is to build highly effective personalized experiences driving customer journey excellence. A journey that captures the moment with the customer and makes him loyal and extraordinarily engaged.
We offer end-to-end solutions in strategic planning, data analysis supported by Artificial Intelligence, technology implementation and marketing program execution.
Control group analysis conducted with our clients has demonstrated that targeted campaigns deployed by Relation1 deliver significant recurring incremental revenue.
Relation1 is your most trusted advisor, empowering you to deliver ultimate relevance to your customers through a customer-centric approach.
Based on your business goals as well as your organizational capabilities, we build a strategic action plan with your team, that is realistic and efficient and that generates a higher rate of return from your marketing budgets.
We break down the data silos and we perform the highly specialized deep dives into your data that are needed to extract those key insights and gain a clear understanding of your customers and how they interact with your business and brand.
We use Artificial Intelligence to develop predictive models that aim to increase frequency and spend and gain your clients’ long-term commitment.
Our goal is to help you quickly leverage your data without creating an IT headache. We are facilitators that guide marketing, data and IT resources on how best to adapt and respond to new business needs.
Our R1Journey platform allows us to develop recommendation engines, setup campaign automation and develop dashboard tools that allow you to accelerate the deployment of targeted campaigns.