On September 27th, 2017 marketers across various industries were invited to an exclusive thought leadership cocktail event organized by Relation1. Held at the historic Gault Hotel in the heart of old Montreal, attendees were given the opportunity to learn and network amongst themselves and share thoughts about the challenges they face when it comes to personalizing the customer experience. To spur the discussion, Alain Giguère President of CROP, started off the evening by presenting his research and insights on the latest consumer habits and trends in Quebec. This was followed by Relation1’s Francois Gaumond, VP Consulting Services, who explored the key strategies on how companies can take advantage of these trends to further personalize their interactions to increase revenues and customer engagement.
If you’re interested in attending our next thought leadership event, please let us know by contacting us.