what we do

Delivering end-to-end personalization solutions that drive revenue, accelerate time to market, and generate actionable customer insights

At Relation1 – we think, breathe, live personalization.


Solutions & Professional Services

We help organizations achieve their personalization objectives through the following solutions.

Increase Revenue Accelerate Time to Market Actionable Customer Insights
Machine Learning Based Recommendation Engines Campaign Automation Data Discovery
(RFM analysis, Lifestyle analysis, Churn analysis)
Personalized Coupon & Digital Flyer Solutions Campaign Production & Deployment Services Customer Profiling & Best Customer Strategy
Personalized Re-Targeting Programs
(Cart & Browse Abandonment, Post Purchase, Upsell/Cross sell)
Development & Operations Support Customer Profitability Analysis
Churn Prevention Program
(Winback & Reactivation)
Local Marketing Solution Pricing Awareness Analysis & Strategy
Onboarding Program Strategy & Implementation Digital Asset Management Product Assortment Analysis and Optimization
eReceipt Implementation Marketing Cloud Platforms Implementation & Optimization Loyalty Program Health Check & Optimization
Customer Journey Optimization Customer Call Centre Management Campaign Performance Analysis and Optimization
Data Business Transformation

Personalization Engine & Customer-Centric Dashboard 

At the core of our customer-centric ecosystem is R1.AI – our proprietary platform powered by advanced artificial intelligence and machine learning technology.

With R1.AI, organizations are able to:

  • Generate a full, complete and single view of their customers.
  • Access enriched customer data that is fully actionable through our data models.
  • Launch data driven campaigns generating higher sales lift and customer engagement.
  • Optimize recommendations for each customer on an individual basis, including product selection, promotions, rewards and editorial content.
  • Support omni-channel implementation through integration with leading Marketing Cloud technologies, eCommerce platforms, websites and offline processes.

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